Pragmatic Writing Instructional Guide
CHAPTER ONE:
FUNCTIONAL-PRAGMATIC WRITING
Introduction
Generally, functional writing is writing that is meant to fulfil
real life purposes, such as: making a request or giving advice, inviting
someone for a visit or to a function, applying for something. That is, the
writing activities carried out resemble those done in real life for practical
purposes.
Functional writing is different to personal
writing in that you have far less freedom in the way you approach
the task. There are certain standards and accepted ways of writing letters, reviews,
reports etc.. You may have an opportunity to be somewhat creative, but you must
abide by the rules. Creative writing is more for self-expression and pleasure.
In essence, functional-pragmatic writing is so
important for many social purposes like describing people to give
an account of someone; for business purposes like writing a
proposal or a report; and academic purposes like writing a dissertation, term
papers or theses.
Why and How Do We Write Functionally and
Pragmatically?
In daily life, you come across different situations wherein
you need to write. More specifically, we may write describe
people for various purposes. Sometimes you have to:
·
Introduce someone to
another through a letter by describing the person;
·
Give an account about
someone as an eyewitness about a robber or a person involved in a road
accident;
·
Give a short account of
a dead person in an obituary note in a newspaper or a journal;
·
Write a brief sketch of
a celebrity, giving an account of life, his/her achievements or rewards (i.e.
personal profile or a short biography).
At other times, you might be involved in electronic online
social-networking activities that might require you to write down
something to someone in order to:
·
Thank him/her for
something (e.g. favour) s/he has already done for you;
·
Invite him/her to do
something (e.g. play cards online or visit you at home);
·
Suggest something for
him/her to do (e.g. visit a specific website, watch a certain movie, or read a
book);
·
Apologise for something
that went wrong (e.g. losing his/her file);
·
Console him/her in writing after the death of a close
person;
·
Advise him/her on the
best way of doing something (e.g. removing a mal-ware or ad-ware programme out
of a computer);
Sometimes we write in order to express ourselves
(i.e. writing for self-expression). Thus, we write in order to:
·
Communicate to others
our views about something (e.g. personal accounts and explanations);
·
Express our
understanding of something (e.g. writing a critical review);
·
Give a summary of
something we have read;
·
Express our likes and
dislikes;
·
Relate our way of thinking
to others;
·
State in writing what
one really feels towards someone or something;
·
Write some personal
reflections as entries in a diary;
·
Provide a written
feedback when prompted;
Sometimes we need to write for academic and
recruitment purposes, such as:
·
Writing a curriculum
vitae (CV) to present to a manager;
·
Filling in a job
application form;
·
Taking notes while
listening to or watching something (e.g. a lecture, short talk, etc.);
·
Communicating in writing
with a course instructor to ask for clarification;
At other times, we might write to report something:
·
Composing a report on an
event;
·
Making a police
statement;
·
Creating a report of a
problem that has occurred while using a machine.
Types of Functional-Pragmatic Writing Products
Moreover, there are many products that we
might be required to produce through writing. These include:
·
Letters and e-mails
(both formal and informal)
·
Memorandum (memo);
·
Explanations and
personal accounts
·
Advertisement (ad);
·
Reports;
·
Shopping lists;
·
Brochure or Leaflet;
·
News article;
·
Instructions &
Directions
·
Reviews
·
Diaries
What Are the Key Requirements of Functional Writing?
The six key requirements of Functional Writing are that you:
1. use
language with an appropriate register. This means that you must
write in an appropriate tone and wit appropriate vocabulary for the specific
task and audience;
2. have
a clear sense of who you are writing for;
3. write
with a strong sense of purpose;
4. give
your writing a shape or layout that conforms to accepted
standards (e.g. for a letter, the placing of the address in the top right hand
corner);
5. punctuate accurately and observe the rules
of grammar;
6. keep
your content relevant to the question;
In other words, you need to ask yourself the following
questions:
Who am I writing for? [Audience]
They could be the public, principal, teacher, friend,
company manager, town council etc.
Why am I writing this? [Purpose]
To give an account of something I witnessed, to complain
about something, to explain, inform. instruct, convince and persuade, sell, etc.
How is this piece to be written? [Format]
report, letter, account, article. statement, review. speech
etc.
What is the tone I should use? [Language]
formal, informal, persuasive, informative, argumentative etc.
CHAPTER
TWO: FUNCTIONAL-WRITING PRODUCTS
Introduction
The ultimate goal of any functional or pragmatic writing
task is producing some documents. These documents should take specific formats
that distinguish them from each other. Thus, a letter is different from an
advertisement, and a formal letter is different from an informal letter.
Thus, there are
specific components that distinguish each piece of writing. Some of these
components fall under the general shape or format (i.e. how the documents look
at the surface level). Other components relate to genre, style, how the content
is displayed.
Learners/writer should be able to differntiate between
different types of pragmatic-functional documents, and apply the appropriate
format, tone, style, and vocabulary during the writing process.
In the previous chapter, we mentioned some types of
functional writing products: ads, memos, reports, descriptions, CV. Here, we're
going to deal with examples of these types.
1-Letters/E-mails (Formal and Informal)
On many occasions, You may be asked to write a formal or an
informal letter. While formal letters are far more commonly used as a than informal letters as a standard language
practice, it is worth knowing how to write both.
Formal letter
The most commonly asked formal letters are for
the following purposes:
Making a complaint.
Applying for a job.
Inviting someone to an event.
Writing to a newspaper, commenting on a topical issue.
Making a request.
Asking for information.
For more details on this, please check this link: http://sacenglish.files.wordpress.com/2010/05/functional-writing.pdf
When you are writing to a newspaper for example, it is
acceptable to begin with 'Sir' and end with 'Yours etc.' If you don't know the
name of the person to whom you are writing, you may begin with 'Dear Sir/Madam'
or 'Dear Sir or Madam'.
When you are learning the layout of a formal letter, it is
best to be as correct as possible. Some textbooks say you can write the date
02/01/2009, for example, but others disagree. Therefore, it is wise to stick to
a format that everybody will find acceptable. You cannot be too correct.
Sample
Formal Letter
You
need a reference letter from your Principal to secure a summer job. Write the
letter you would like him or her to supply you with.
Letter
– tells you the form the task must take. It will be a formal letter.
Reference
.......to secure a summer job– tells you the purpose of the letter.
A reference
letter will need to highlight your good points – this tells you what
the content should be.
Informal Letter
This is a common type in daily
interactions. It is always written to close people (e.g. friends and relatives)
on very personal matters. In an informal letter, the tone can be much
more relaxed. You may use some slang but avoid text language and of course, bad
language. If you must use exclamation marks, use them with caution and never use
more than one at a time.
The content of an informal letter
depends on the person to whom you are writing and the reason for your letter.
Use personal stories and try to keep the tone lively and interesting.
How you sign off depends again on
the person to whom you are writing. 'Love', is probably the most common way to
sign off, other possibilities are, 'All the best', Regards, 'Thanks again' or
'Best wishes'.
2-Reports
When you are writing a
report, ask yourself the following questions:
Who has asked me to
write the report and why?
What is the problem or
issue on which I am reporting?
What tone is
appropriate for my audience/readers?
Do I need facts and
figures?
What topics are to be
covered?
What is supposed to
happen as a result of the report?
Planning your report
Give your report a
title. This can be a simple rewording of the question.
State the aim of the
report in the introduction/title.
Say who commissioned
(asked you to write) the report and what was examined as a result.
State what research
was carried out.
Look at the facts,
detail any problems and highlight any good points
If you wish, you may use
bullet points or numbers to organise your findings.
Draw a conclusion from
what you have just outlined.
Make recommendations
for remedying any problems.
Writing your report
You will be using the
language of information, so be as objective, clear and concise as possible.
Avoid slang, it is too
informal for this type of task.
Be factual and avoid
any words which may imply judgement or subjectivity.
Do not use commercial
jargon, it is out of date and appears slightly ridiculous now. For example,
say 'I enclose' instead
of 'Enclosed herewith'. Keep your style simple and straightforward.
Sample Report
"Greater Freedom
for Students"
Write a report to your
school principal suggesting ways in which more freedom could be given to senior
students in the school.
3-Diary Entries
A diary is a personal account through which we see an
individual's view of the world. The language is generally chatty and
relaxed and would suit those students who find the structure of speeches and
reports difficult. The diary entry seems to be one of the examiners'
most popular tasks in many writing tests.
In your diary entry, you
can:
Record events that
have taken place or give details of a way of life.
Record travels. (This
is called a journal.)
Entertain your
readers.
Give your opinions.
Talk about your secret
hopes and wishes.
Remember to choose the appropriate tone (formal or
informal) and language for whichever type of diary you decide to write.
If you are writing a personal diary, or one which is intended to entertain your
readers (the diary is commonly used in newspapers) then the tone can be
informal, chatty and relaxed.
TEXT I
THE RESCUE
This true story is adapted from Michael Smith’s biography of
Tom Crean, the Antarctic explorer. On 4 January, 1912, a three-man party ―
Crean, Lashly and Evans ― set out on a punishing 750-mile journey across the
South Pole. However, only 35 miles from base camp, disaster struck. Evans fell
ill. Crean was forced to make the rest of the dangerous journey on his own. The
survival of all three men depended on Crean’s success.
1. Crean now
took the bravest decision of his life and volunteered to make the solo walk to
Hut Point. Lashly had offered to go but Crean had told him to remain and look
after the very frail Evans. Then Lashly stuffed Crean’s pockets with the only
food they could find. Before he left, Crean ducked his head inside the tent to
say goodbye to his two companions. They watched the courageous Irishman stagger
forward in knee-deep snow, to begin his lonely march for survival.
2. Crean was
bitterly cold, thirsty, starving and physically drained as he began his
journey. The travelling was hazardous. His thighs frequently sank in the soft
snow and there was the ever-present fear of crashing through a crevasse. The
wind was blowing up the drifting snow and blinding Crean. A blizzard could be
seen approaching in the distance. In his tiredness, Crean frequently slipped on
the glassy ice. He scrambled down the hill as the wind picked up and made his
way slowly towards the hut.
3. Then to his
utter relief, Crean saw dogs and sledges in the distance out on the sea-ice. He
somehow found enough strength to reach the camp. When Crean finally stumbled
into the hut, he fell to his knees, almost delirious with hunger and
exhaustion. Inside, he found the Russian dog-driver, Dimitri, and Atkinson, the
one doctor within 400 miles of Hut Point. He blurted out the alarming news
about his two companions and collapsed on the floor. A rescue party set off
immediately to find Lashly and Evans.
4. Lashly had
wisely torn up an old piece of clothing and attached it to a long piece of
bamboo so that the recovery party would not miss the tiny green tent on the
vast Barrier landscape. After hours on the Barrier, the two men had almost
given up hope of being rescued. Suddenly the howling and yelping of Atkinson’s
dogs which galloped right up to the tent door shattered the stillness and
silence. One animal stuck his head through the little tent flap and licked the
face and hands of the stricken Evans. To hide his emotions, Evans grabbed his
ears and sank his face into the hairy mane of the grey Siberian dog. Then both
men laughed uncontrollably. They never should have doubted the courage and
determination of the Irishman. They couldn’t believe that they had been saved.
It was as if a heavy weight had been lifted from their shoulders.
4-Memorandum (memo)
A memo is intended to inform a group of
people about a specific issue, such as an event, policy, or resource, and encourages
them to take action. The word “memorandum” means something that should
be remembered or kept in mind. Here’s
a guide to writing readable, effective memos. For more details, please visit
this website: http://www.wikihow.com/Write-a-Memo
To: Customers of Chloe’s Cupcakes
From: Dan Lionel, Public Relations Liaison
Date: May
12, 2012
Subject: Publication
of Nutrition Facts
Due to extensive customer feedback, we at Chloe’s Cupcakes would
like to demonstrate our commitment to making healthy choices by publishing
nutrition information for all of our baked goods. Although our stores would not
be required by law to provide the nutrition facts of our products, we agree
that customers should have access to as much information as they desire before
making a purchase.
We are confident that that you, the customer, will feel better
about choosing Chloe’s Cupcakes once you are aware of these facts. We are
committed to use the best locally grown ingredients in our baked goods, and we
freshly prepare all of our desserts each morning. Moreover, we have a line of
vegan treats that substitute some of the highest-calorie ingredients in
non-vegan goods with healthier options—while still delivering great flavor. For those customers who are looking to
splurge, we have an exquisite selection of decadent treats too, including our
famous crème brûlée macaroon sundae.
All of our nutrition information will be available online, along
with a list of ingredients and possible substitutes for those with dietary
restrictions. We will also provide pamphlets in stores with the same
information, to be updated periodically. As it is cumbersome to obtain accurate
nutritional analyses of handmade food products, we are unable to guarantee
access to nutritional information for seasonal flavors and promotional items.
Best,
Dan Lionel
Notes on how to write a memo
1
Write the heading segment. Specify who the memo
is for and who sent it. The heading segment should also include the complete
and exact date the memo was written, and the subject matter (what the memo is
about). A sample heading would look like: To: Name and job title of the recipient
From: Your name and job title Date: Complete date when the memo was written
Subject: (or RE:) What the memo is about (highlighted in some way)
·
Always address readers by their correct
name; do not use nicknames.
·
When constructing the heading, be sure
to double space between sections and align the text.
Ad
2
Consider who the audience should be. In order to get people
to read and respond to the memo, it’s important to tailor the tone, length, and
level of formality of the memo to the audience who will be reading it. Doing
this effectively requires that you have a good idea of who the memo is intended
for.
·
Think about your audience’s priorities
and concerns are, and try to imagine why the information you are presenting
would be important to them.
·
Try to anticipate any questions your
readers might have. Brainstorm some content for the memo, such as examples,
evidence, or other information that will persuade them.
·
Considering the audience also allows
you to be sensitive to including any information or sentiments that are
inappropriate for your readers.
Introduce the problem or issue to your readers in the opening segment. Briefly give them the context behind the action you wish them to take. This is somewhat like a thesis statement, which introduces the topic and states why it matters.
·
Include only as much information as is
needed, while still being convincing that a real problem exists.
·
As a general guideline, the opening
should take up about ¼ of the total length of the memo.
4
Suggest ways to address the issue in the summary segment. What you are
summarizing here are the key actions you would like your readers to take.
·
This can also include some evidence to
back up your recommendations.
·
In a very short memo, it might not be
necessary to include a separate summary segment. Instead, this can be
integrated into the next segment, the “discussion segment”.
5
Support your course of action in the discussion segment. Be persuasive. State
how the readers will benefit from taking the action you recommend, or be disadvantaged
through lack of action.
·
Give evidence and logical reasons for
the solutions you propose. Feel free to include graphics, lists, or charts,
especially in longer memos. Just be sure they are truly relevant and
persuasive.[4]
·
Start with the most important
information, then move to specific or supporting facts.
·
The general guideline for length is
that the summary and discussion segments combined should comprise about ½ of
the memo.
6
Close the memo with a friendly ending that restates what actions
you want the reader to take. You
might want to include a statement like, "I will be glad to discuss these
recommendations with you later on and follow through on any decisions you
make."
·
Give the reader a sense of solidarity
and optimism if possible.
·
Emphasize a particular next step that
they can take.
·
This should generally take about ⅛ of
the total length of the memo.
7
Review and edit your memo to make sure that it is clear,
concise, persuasive, and free of errors. Check that you are
consistent in the type of language that you use, and eliminate unnecessary
scholarly words or technical jargon.
·
Review for spelling, grammar, and
content errors. Pay particular attention to names, dates, or numbers.
·
Check that it is not excessively long,
and cut out any extraneous material.
5-Note Taking
For more details, please refer to this website:
http://elc.polyu.edu.hk/elsc/material/Listening/note-taking.html
The purpose of taking notes during a
lecture is to help you to concentrate on what the speaker is saying and to
provide you with a summary in note form so that you can write up your notes in
full later. Also, it may be that the notes provided by the lecturer are not
sufficient - the lecturer may add new information during the lecture and your
own notes will be needed to provide you with a complete record of the lecture.
Taking your own notes will promote a deeper
understanding of the content
of the lecture.
The general principle in note-taking is
to reduce the language by shortening words and sentences. The following advice
will help you to take notes efficiently, leaving you free to listen to
your lecturer. Remember that these notes are for you and as such you can use any method you
like, so long as it enables you to reproduce the ideas contained in the notes
and show how these ideas connect to each other later. However, there are
certain principles you should bear in mind and certain conventions that are commonly
used which you may find useful. First of all, you must be able to determine
what you need to write down, what is important to you.
How do I know what is
important and what is not?
This is not an easy question to answer,
but there are things you can look out for.
The first piece of information you
receive is the title of the lecture. This is perhaps the
most important single piece of information of the whole lecture, so you should
make sure that you write it down in full. Even better - find out what it is
beforehand so that you can have time to think about what the lecture will be
about.
Secondly, listen for direct or indirect signals from the lecturer that tell you what is
important, for example, he/she may say, "This is important, write it down,"
or "Make sure you get this down." Or, he/she may make indirect
signals such as pausing before saying something important, or saying it slowly,
loudly or with greater stress. Listen for repetition. When the lecturer repeats
a point, go back to your first notes and add in any new details or information.
- Try
to determine the lecturer's style or organisation of speaking - revise your note-taking
accordingly.
- Concentrate
on the important words - listen for the words, called content words (usually nouns; sometimes
verbs, adjectives or adverbs) that give the important information.
- Omit
unimportant words - such words are called form words and do not always have
meanings in themselves, such as auxiliary verbs (e.g., be, have, do);
determiners(e.g., a, the,
some); pronouns (I, he, they, there, it, this, that, which, whom, etc);
and prepositions (at, on, in, etc.).
6-Curriculum Vitae (CV)
Please also refer
to this website: http://www.kent.ac.uk/careers/cv.htm
Curriculum Vitae (which
is commonly known as CV or résumé) an
outline of a person's educational and professional history, usually prepared
for job applications. In other words, it is a
record of one’s main achievements, contributions and professional development,
which is presented to a specific entity (e.g. academic institution, job centre,
school, university, company, etc.).
A CV is the most flexible and convenient way to make
applications. It
conveys your personal details in the way that presents you in the best possible
light. A CV is a marketing document in which you are marketing something:
yourself! You need to "sell" your skills, abilities, qualifications
and experience to employers. It can be used to make multiple applications to
employers in a specific career area.
In order to write a good-looking and
convincing CV, one has to chop his/her CV up into easily digestible
morsels (bullets, short paragraphs and note form) and give it a clear
logical layout, with just the relevant information to make it easy for the
selector to read. This should icrease one’s chances of getting the job.
An application form is designed to bring out the essential
information and personal qualities that the employer requires and does not
allow you to gloss over your weaker points as a CV does. In addition, the time needed
to fill out these forms is seen as a reflection of your commitment to the
career.
There is no "one best way" to construct a CV; it is your document and
can be structured as you wish within a basic framework, such as:
What makes a good CV? There is no single "correct" way to write and
present a CV, but the
following general rules apply:
§
It is targeted on the specific job or career area for which you are
applying and brings out the relevant skills you have to offer
§
It is carefully and clearly laid out:
logically ordered, easy to read and not cramped
§
It is informative but concise
§
It is accurate in content, spelling and grammar.
If you mention attention to detail as a skill, make sure your spelling and
grammar is perfect!
7-Written Explanations
See also:
http://www.slideshare.net/westmereschool/explanation-writing
Generally, explanations tell
us:
·
What something is;
·
How things work;
·
Why things happen.
Written explanations include many types such as: recipes,
newspapers, instructional manuals, and guides.
Before writing down an
explanatory account, we have to plan it well. This might include a
brainstorming process in which the main ideas and key supporting details are
organised. In other words, we need to think about a working title, headings,
sub-headings, diagrams (if needed), and some other components.
Please see this diagram
and try to figure out how to plan your own personal expalanatory account.
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